Very welcoming. Easy to arrange, able to have it done that suited my time commitments. Kept me updated on progress.

Good friendly service. Car was cleaned.

They were very helpful in every way especially given the difficult and unique situation we are currently in!

Professional, curtious, nothing to much trouble .

Service was very quick 1 & 1/2 hours exactly the length of time as was quoted.

Again great customer service and communication.

good service, kept me informed all the way along, vehicle completed in a prompt manner, warranty work

Very helpful in sorting out the problem.

Was met outside on arrival by service manager, Darren who was looking after us booked us in and great communication through the day. Really looked after us all day.

As I expect from Stephen James problems sorted out first time.

Good service polite staff

Refreshing to find staff that are polite, friendly, professional and take pride in the outstanding brand that BMW have created.

Good service. Recall work carried out efficiently

Great service whilst I waited.

Service on my car was excellent

As I was very pleased with the service and staff are very polite.

Excellent service

Great service all round

The staff at Ruxley, really show they care about your BMW experience. Polite professional and with a smile.

Everything was straightforward and paperwork completed quickly.

Buying the car at first was a good experience

Hassan was absolutely brilliant throughout the whole process. Was not pushy but was always there to support and help. A credit to the company.

I was extremely happy with both the purchase and the collection of my car. Everything was explained to me clearly by Alex and she didn't keep me longer than necessary.

Continued updates from Alex regarding the progress of my purchase