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ABOUT STEPHEN JAMES RUXLEY.

Find out more about what we do and our team.

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Meet the team

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Paul Chitty

Used Car Manager

Simon Hughes

Business Manager

Billy Eastwood

Loyalty Manager

Peter Ebeling

Local Business Development Manager

Dave Shivshankar

Sales Executive

Alex Ferguson

Sales Executive

Adam Lenton

Sales Executive

Gary Speight

Sales Executive

Luke Cufley

Sales Executive

Nathan Jacobson

Sales Executive

Phillip Lyon

Sales Executive

Rob Smirke

Sales Executive

Sam Small

Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Very welcoming. Easy to arrange, able to have it done that suited my time commitments. Kept me updated on progress.

Service

Good friendly service. Car was cleaned.

Service

They were very helpful in every way especially given the difficult and unique situation we are currently in!

Service

Professional, curtious, nothing to much trouble .

Service

Service was very quick 1 & 1/2 hours exactly the length of time as was quoted.

Service

Again great customer service and communication.

Service

good service, kept me informed all the way along, vehicle completed in a prompt manner, warranty work

Service

Very helpful in sorting out the problem.

Service

Was met outside on arrival by service manager, Darren who was looking after us booked us in and great communication through the day. Really looked after us all day.

Service

As I expect from Stephen James problems sorted out first time.

Service

Good service polite staff

Service

Refreshing to find staff that are polite, friendly, professional and take pride in the outstanding brand that BMW have created.

Service

Good service. Recall work carried out efficiently

Service

Great service whilst I waited.

Service

Service on my car was excellent

Service

As I was very pleased with the service and staff are very polite.

Service

Excellent service

Service

Great service all round

Service

The staff at Ruxley, really show they care about your BMW experience. Polite professional and with a smile.

Service

Everything was straightforward and paperwork completed quickly.

Sales

Buying the car at first was a good experience

Sales

Hassan was absolutely brilliant throughout the whole process. Was not pushy but was always there to support and help. A credit to the company.

Sales

I was extremely happy with both the purchase and the collection of my car. Everything was explained to me clearly by Alex and she didn't keep me longer than necessary.

Sales

Continued updates from Alex regarding the progress of my purchase