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ABOUT STEPHEN JAMES RUXLEY.

Find out more about what we do and our team.

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Meet the team

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Paul Chitty

Used Car Manager

Simon Hughes

Business Manager

Billy Eastwood

Loyalty Manager

Peter Ebeling

Local Business Development Manager

Dave Shivshankar

Sales Executive

Alex Ferguson

Sales Executive

Adam Lenton

Sales Executive

Gary Speight

Sales Executive

Luke Cufley

Sales Executive

Nathan Jacobson

Sales Executive

Phillip Lyon

Sales Executive

Rob Smirke

Sales Executive

Sam Small

Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Professional diagnosis and repair ensuring the fault was fixed for good.

Service

ease of booking, good communication

Service

Good service

Service

Always excellent service

Service

Darren in service was most helpful

Service

Salesman was very helpful

Service

Sorted out the issues and was very helpful

Service

I appreciate being kept informed

Service

All staff encountered were helpful

Service

work done to a high standard and on time

Service

Battery replaced quickly.

Service

Polite and attentive

Service

Speedy service, pleasant helpful staff

Service

Very transparent in the work carried out. Short video of car and the work carried out.

Service

Completed on time

Service

The Gentleman who looked after us was very welcoming and professional under the current restrictions

Service

Got the job done on my software update

Service

My service was quick, efficient and I was fully kept up to date with what was happening. The video sent via text was really helpful and I was shocked to see my tyre in such a state!

Service

Super, personal service

Service

Couldn't of asked for a better service from Darren Jenner

Service

The service plan is good value for money.

Service

Easy and painless

Service

Everything that was requested was carried out on time.

Service

Well organised in this current climate with distancing measures taken.

Service

Does what it says on the tin

Service

no great problems

Service

good service

Service

No complaints

Service

prompt, courteous, resolved issue satisfactorily

Service

The staff are very helpful, and take time to explain everything to you.

Service

Paul followed up on an outstanding job as soon as we came out of the lockdown.

Service

Hassle free, good communication, quick turnaround time for works completed.

Service

Service completed in the agreed time.

Service

Professional and helpful service personal.

Service

The work was done as projected. The cameras are working well.

Service

Nice people

Service

First class service from first class staff

Service

Felt comfortable with the implementation of safety procedures to prevent COVID that have been put in place

Service

All arrangements made easy. Work carried out to the highest level. Service very friendly and efficient. Usual.

Service

Steve James Ruxley always supply a good service

Service

The team (Alex) informed me of the recall notice when I booked which was carried out within the requested timeframe

Service

All went well. Staff kept me appraised of what was going on.

Service

Very punctual during the whole service. Great idea sending the video about the car status

Service

Same day service provided and Tyres changed.

Service

Solved my problem with the power steering quickly and efficiently

Service

It was professional.

Sales

Really great service during difficult times.

Sales

Good service from sales man

Sales

Good options, maintained a good pace of sales support without being pushy.

Sales

Alex was fantastic, she went above and beyond for me

Sales

Friendly and welcoming. Delt with the changes of the car that was needed for a disability

Sales

everyone was so helpful. I can't remember the name of the man who took me through everything my car can do and how to work it all but he was fantastic and so friendly. The whole experience was easy and positive. Peter was there to help too